A chatbot answers questions. An agent gets things done: qualifies the lead, writes it into your CRM, sends the quote, books the job, chases the follow-up and reports back. We build them around your actual process — with guardrails, memory and a human handoff that works.
If any of these sound familiar, that's exactly what we build against.
Instant response, qualification questions, routing to the right rep.
Handles 70–80% of routine questions from your docs, FAQs and policies.
Reads documents, extracts the data, updates the system of record.
Gathers data from portals, PDFs and sites into a report you read.
Your team asks a question; the agent answers from your SOPs with sources.
Personalised follow-up across email, SMS and calls, with reply handling.
Every build is scoped to your process — no templates sold as strategy.
We map the workflow, define tools, decision rules and what happens on failure — before writing code.
Your CRM, calendar, inbox, sheets, accounting, storefront or custom API. Read and write.
RAG over your documents and history so answers are grounded in your business, not guesses.
Spend limits, allowed actions, approval steps, PII handling, logging and audit trail.
Escalation to a person with full context — chat, SMS, email or a phone transfer.
Dashboards, alerts, transcripts and a monthly tune-up as your business changes.
We plug into the tools you already pay for. Missing something? We build it.
Fixed-scope quotes after a free audit — no hourly surprises.
| Build | Timeline | From |
|---|---|---|
| Sales qualification agent (form → qualify → CRM → book) | 4–8 days | $1,200 |
| Support agent on your docs with human escalation | 5–10 days | $1,500 |
| Internal knowledge agent (RAG on SOPs) | 1–2 weeks | $2,000 |
| Back-office agent (documents → system of record) | 1–2 weeks | $1,800 |
| Multi-agent workflow (research + draft + send) | 2–3 weeks | $3,000 |
| Agent maintenance retainer | monthly | $299/mo |
Prices are typical starting points for scoped work. You approve a fixed quote before anything starts.
A chatbot replies. An agent acts: it calls your systems, makes decisions inside rules you set, and completes a multi-step task. It also knows your business through your own documents and data.
Guardrails: actions that matter require your rules or approval, everything is logged, and anything unusual escalates to a human. We start with read-only access and add write actions once you're comfortable.
No. We integrate with what you use. When a tool is missing, we build the small service that fills the gap.
Fixed-scope project quote after a free audit. Typical builds run $1,200–$3,000, with a monthly retainer if you want us to monitor and improve them.
Tell us the process that wastes the most time. We'll map it, tell you what's automatable, what it costs and how long it takes — free, whether you hire us or not.
A Diazites specialist will reach out within one business day. Want it faster? Call or text
(786) 766-7316